• ImageDescriptor blobs not clearing when replacement image is uploaded.
    Description When using ImageDescriptors blobs for Media, you may have an issue where only the default Thumbnail image is being regenerated when you upload a replacement image and not additional ImageDescriptors.  If you have others setup, they are not updated and instead you have to manuall...

  • Pages Search in CMS Edit UI does not return results.
    Description When you enter the CMS Edit page and pull down the tree menu, if you use the search functionality to find a page no results are returned even when they should be. Resolution This is a known bug in the CMS product, if your experiencing this issue please follow the below...

  • Visitor groups not collecting data
    Description When using Visitor Groups in Episerver, the Visitor Group Statistics widget doesn't appear to be collecting statistics for the Visitor Groups. Resolution The statistics are not updated immediately, but by default every 20 minutes. For testing you can decrease the valu...

  • Something Went Wrong: Failed loading content with url/url: epi.cms.contentdata:///
    Description This article describes an error message that can appear in the Episerver workspace and how to resolve it. The error message is: Something Went Wrong: Failed loading content with url/url: epi.cms.contentdata:/// This is because there is a site definition issue in the database. ...

  • How to change the scheduled publish job interval.
    Description This article describes how to change the scheduled publish job interval in the admin interface. Resolution In the admin ui, go into CMS -> Admin -> Publish Delayed Content Versions Set the job interval to your desired interval in minutes. Once saved, it should k...

  • Upload Media Error: Timed out, or max file size exceeded
    Description This article demonstrates the web.config changes needed to increase the default size and request options for media uploads.  In this example the settings will support up to 500 MB uploads and are stock Alloy starter site web.configs. Resolution Please compare the two c...

  • Multi-step forms not working properly
    DescriptionWhen setting up a multi-step form, the form fields all render at the same time and thus the steps are broken.  ResolutionIn order to render multi-step forms correctly, the injectFormOwnStylesheet must be set to true if a cusom stylesheet isn't declared. By setting this value to t...

  • Missing Text message in UX
    DescriptionWhen viewing UX, you may run into a message for missing text for a particular language similar to: [Missing text '/dope/gotomydashboard' for 'Chinese'][Missing text '/dope/gotoeditview' for 'Chinese'] ResolutionIt could be that your FileXmlLocalizationProvider is broken  Make sure you...

  • Missing block and media folders in assets pane
    DescriptionThe block and media folder trees don't show up in the assets pane.Resolution Go to admin view -> Config tab -> Manage Websites -> Websites tab. Click the affected site. Uncheck the Use site-specific assets box and click Save. Go back to edit view. Make sure you can see the bl...