• Static Files Return 302 Outside Edit Mode
    DescriptionYou may run into issues upon deployment of an Episerver site where static files (.js, .css, etc.) aren’t loading in View mode, but will render when you are logged into Edit mode. Since static files will load within Edit mode context, then the logical assumption is that anonymous users...

  • Sorting Limitation in the Admin/Config/Edit Categories
    DescriptionThere is a sorting limitation in the Admin/Config/Edit Categories.  This article will provide sample workaround code to sort these categories.ResolutionEPiServer categories seems to have no built-in sorting when retrieving them as a list when using CategoryList. Each one of the specif...

  • Scheduled Jobs and Time Changes
    DescriptionThere is no cause for concern since this is considered by design by the CMS developers.ResolutionScheduled jobs run on UTC time internally so no daylight saving time or shift to standard time is taken into account. What you see in the UI is converted to local time so it may look stran...

  • Remote Events High CPU/Network Utilization Bug Found in CMS 10
    DescriptionIf you are using remote events (this affects all event providers) and then upgraded to CMS 10, you may have noticed a major bug where if a page were moved to the trash bin, you would notice a spike of CPU resources and network utilization that will remain until an appPool or IIS reset...

  • MS Office Add-on Support for Latest Versions
    DescriptionDue to the removal of ContentChannel and related classes starting with CMS 9 (as part of a breaking change), Episerver Publish from Office add-on is not supported in CMS 9 or later.ResolutionAs of writing, there are no plans to release a new version of the add-on. If there are plans t...

  • Legacy Episerver FAQ's
    DescriptionPlease reference the link below for troubleshooting older versions of Episerver (v4 and v5)Resolution/hc/en-us/articles/115004126446-legacy-episerver-faq-s

  • Is There Support for Multiple Master Languages in a Multi-Tenant/Site Setup?
    DescriptionFor a multi-site/tenant setup, one master language is defined. Could there possibly be more than one master language since you are dealing with multiple sites? This question comes up from time to time, but support for this is unavailable at the moment.ResolutionUnfortunately, support ...

  • How to upload files to episerver.sharefile.com
    DescriptionFrom time to time, Support may request files to be uploaded that are too large for emails or contain sensitive information. At times like this, use episerver.sharefile.com to upload the requested files.ResolutionWhen files are requested, credentials should be forwarded to you by a sup...

  • Generating Full Memory Dumps
    DescriptionFor troubleshooting issues such as high CPU usage or other performance problems, generating full memory dumps and debugging them with a tool such as Windbg help to pinpoint where in the call stack the problems are occurring. Below are instructions on how to properly generate a full (n...

  • Episerver Forms and AA Conformance
    DescriptionThere have been questions about how Episerver Forms is accessible for those with certain disabilities. More specifically, how does Episerver Forms conform to AA Web Content Accessibility Guidelines (WCAG) 2.0? Episerver Forms, as of v4, does does not fully conform to AA guidelines. Th...

  • Email Notifications Not Sending When Using Projects Mode
    DescriptionIn your error logs, you may get an error like this: 2016-10-18 09:14:24,284 [83] ERROR EPiServer.Notification.Internal.DefaultNotificationDispatcher: Failed to format messageSystem.InvalidOperationException: This operation is not supported for a relative URI.  at System.Uri.get_Fragme...